Refund & Cancellation Policy

سياسة الإلغاء والاسترجاع



- The trainee has the right to withdraw 3 days before the course date, and in case the period is exceeded, the amount is considered non-refundable. 

- A trainee who misses 15% of the course duration is not entitled to a certificate.

Please note that card refunds may take up to thirty (30) business days to be completed by your bank, depending on the processing time. This may vary greatly between card issuers, and the Center will not be liable for any delay in refunds on the part of the card issuer.

The Center does not provide any guarantees of any kind about the correctness of the refunds or the timing of their arrival to the customers’ bank card/account, due to the multiplicity of institutions involved in conducting online transactions procedures and the problems of the internet infrastructure available at the present time and the working days/leaves of financial institutions.